Pleased to meet you, I am Múza

Here is an easier way to use your benefits. I'll show you how to do it step by step.

Krok 1

Activate your benefit account

As soon as your employer sets up your Múza benefit account, we will send an email to your contact address with a link to activate it. If you don’t receive the email, please contact us using below.

Once activated, you can log in to your account in one of the two ways. Choose the one your organization uses.

If your company does not use a single sign-on system, please log in with your email address and password.

If you sign in to work apps using a Microsoft, Google, or other corporate account, select this sign-in method.

Krok 2

Link your account with the MúzaPay app

To make the most of your benefits, you need the MúzaPay mobile wallet at hand. You can find it on the App Store, Google Play, or Huawei AppGallery.

To connect the app, you will need a smartphone, your Múza account password, and a 4-digit security code.

Krok 3

In-store payment

You can redeem your benefits in several ways. It depends on which payment methods the partner supports. Select the appropriate option below.

At some partner locations, you can pay on the spot using a QR code in the MúzaPay app. Simply scan the displayed QR code with your phone, enter the amount, and confirm the payment. It’s a fast and secure way to pay directly from your phone.


To make a payment, you’ll need a smartphone with the MúzaPay app installed and sufficient funds in your account.

At some partner locations, payment is made directly at the register. In the MúzaPay app, display your code, which the cashier will scan. The amount will then appear on your phone, and you’ll confirm the payment.

To make a payment, you’ll need a smartphone with the MúzaPay app installed and sufficient funds in your account.

Krok 4

Online payment

You can redeem your benefits online with select partners through the Múza payment gateway. It’s a simple, fast, and secure way to pay online that’s directly linked to your Múza account.

To make a payment, you’ll need a smartphone with the MúzaPay app installed and sufficient funds in your account.

Krok 5

Payment by voucher

With some partners, you can also redeem your benefits using a voucher. Depending on the partner’s terms and conditions, you can redeem it online or in person.

After placing your order, you’ll find all the necessary information and instructions for use directly with the voucher in the “My Vouchers” section of MúzaMarket or in the “Vouchers” tab of the MúzaPay app.

Login issues

Forgot your account password?

Creating a strong password is hard – remembering it is even harder.If you forget your password, no need to worry. You can easily reset it by clicking on the link in your MúzaMarket login.
To reset your password, you will need your smartphone, your email address, and a new strong password.

I’ll find what you desire

I hope you’re in the mood to explore. I’ve prepared hundreds of benefit offers and a smart search by location, category, or keywords.

The smart search engine MúzaMarket can be found at muza.sk.

Travel

Accommodation

Education

Personal growth

Sport

Culture

Do you have a question? See if you can find the answer below

If you haven’t received the activation email, please check your spam folder first. If the email isn’t in your spam folder, please contact us using the contact form. You can also call the customer service number listed at the bottom of this page.

The first login must be done via the activation email. The link in it is generated exclusively for you. If your account is already activated, make sure you enter the correct access details, including the appropriate lower- and upper-case letters. If you are still unable to log in, you can reset your password. The procedure can be found listed above in the manual.
If this doesn’t work either, please contact us using the contact form or call the customer service number at the bottom of this page.

You can find an overview of your balances, transactions, credits, benefit points, and other information in MúzaMarket in the top right corner under the My Account tab.

All the internal benefits that you have been used to so far can be found in MúzaMarket in the upper right corner under the Internal benefits tab. Clicking this button will take you to the MúzaIn web app, where you can find an overview of internal benefits, discounts, and any other information you’re looking for.

MúzaPay is a mobile payment app that you can use to pay for benefits using a QR code.We’re gradually rolling out this payment method to all of our partners.


Why choose QR code payments? With QR code payments, complex card distribution is eliminated. At the same time, you will always have the payment system at hand. Thanks to QR code payments, we can also serve thousands of partners without payment terminals. This form of payment has the highest level of security against abuse and the lowest environmental impact.

MúzaIn is a web application where you can find all your internal benefits.

Unfortunately, this isn’t possible at the moment. However, we’re developing this option so that you can share your benefits with family members.

In the online store, you can currently pay using a QR code via the MúzaPay mobile payment app. QR code payment is the easiest payment method with the highest security. We’re rolling out this payment method to all of our partners gradually, so the number of them in MúzaMarket will keep growing.

You didn’t find the answer you were looking for? Contact us